Effective Date: February 12, 2025
These Terms of Use (“Terms”) govern your access to and use of the Cool City Magnets website (www.coolcitymagnets.com) and all associated services. By using our website and services, you agree to be bound by these Terms. If you don’t agree, please don’t use our website or services.
1. Key Definitions
Website: Refers to www.coolcitymagnets.com.
Services: Includes all products, services, features, and content offered by Cool City Magnets.
User, You, Your: Refers to anyone who accesses or uses our website.
We, Us, Our: Refers to Cool City Magnets.
Content: Means all text, images, designs, videos, information, and other materials on our website.
2. Using Our Website and Services
Acceptance: By using our website, you’re agreeing to these Terms.
Eligibility: You must be at least 18 years old to create an account and place orders.
3. Account Registration
Creating an Account:
You must provide accurate and complete information.
You’re responsible for keeping your account information (username, password, etc.) confidential.
You must notify us immediately if you suspect any unauthorized use of your account.
Account Responsibilities
*Your contact details must be kept current.
*Keep your password and other details safe.
*Only one account is allowed per user.
*Do not pretend to be anyone else.
4. Ordering and Payment
Order Acceptance:
We have the right to accept or refuse any order.
Prices are in [currency – Specify the default currency, e.g., HKD] unless otherwise stated.
Prices can change without notice.
Payment:
Full payment is required when you place your order.
We accept major credit cards and other payment methods listed at checkout.
You must be authorized to use the payment method you choose.
Prices include applicable taxes.
5. Shipping, Delivery, Returns, and Exchanges
Shipping:
Delivery times are estimates and not guaranteed.
Shipping costs are calculated at checkout.
International orders may be subject to customs duties and taxes (your responsibility).
The risk of loss or damage to the products passes to you upon delivery.
Please see our separate Shipping Policy for complete details.
Returns & Exchanges:
We have a 30-day return policy for unused items in their original packaging.
You are generally responsible for return shipping costs.
We offer store credit or refunds.
Please see our separate Return Policy for complete details.
6. Intellectual Property
Our Ownership:
All Content on our website is owned by Cool City Magnets or its licensors.
This includes trademarks, logos, designs, patterns, photographs, and other materials.
Permitted Use:
You may use our website and Content for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, or create derivative works from our Content without our express written permission.
*You may not use our intellectual property.
7. User Conduct
You agree not to:
Violate any laws or regulations.
Infringe on our or others’ intellectual property rights.
Provide false or misleading information.
Interfere with the operation of our website.
Use automated systems (bots, scrapers, etc.) to access our website without permission.
Engage in any harmful or malicious activity.
8. Privacy and Data
Data Collection:
We collect personal information when you use our website and services.
We monitor usage data.
We use cookies.
Please see our separate Privacy Policy for detailed information about our data collection practices.
Data Usage:
We use your information to process orders, communicate with you, improve our services, and comply with legal obligations.
We may send you marketing communications if you’ve given us your consent.
9. Disclaimer of Warranties
Website: Our website is provided “as is” and “as available.” We do not guarantee that it will be uninterrupted, error-free, or completely secure.
Product Information: Product colors may vary slightly from what you see on your screen. Product specifications are subject to change. We don’t guarantee product availability. We may occasionally make errors in pricing or product descriptions.
10. Limitation of Liability
Scope: Our liability is limited to the purchase price of the products you ordered. We are not liable for any indirect, incidental, consequential, or special damages, including loss of profits.
Exceptions: This limitation of liability does not apply to claims for fraud, willful misconduct, death, or personal injury, or where it is otherwise prohibited by law.
*Force majeure events are excluded.
11. Termination
We may terminate or suspend your account or access to our website and services at any time, without notice, if you violate these Terms or for any other reason at our discretion.
12. Changes to These Terms
We may update these Terms from time to time. We’ll post any changes on our website, and the “Effective Date” at the top will indicate when the Terms were last revised.
13. Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
14. Dispute Resolution
Process: If you have a dispute, we encourage you to contact us first. We’ll attempt to resolve it through good faith negotiation. You must provide us with written notice of the dispute, and we’ll have 30 days to try to resolve it. Mediation may be considered before resorting to litigation.
Venue: Any legal action must be brought in the courts of Hong Kong SAR. Proceedings will be conducted in English. Small claims court may be used where appropriate.
15. Contact Information
If you have any questions about these Terms, please contact us:
Company: 深圳拇指客贸易有限公司 (Shenzhen Thumbgeek Trade Co., Ltd.)
Address: Room 615A, Floor 6, Building C2, Zhonghao Industrial City, Xiangjiaotang Community, Shenzhen, Guangdong 518129, China
深圳市龙岗区坂田街道象角塘社区中浩工业城C2栋六层615A
Email: [email protected]
16. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the extent necessary to make it valid and enforceable while preserving its original intent.
17. Entire Agreement
These Terms constitute the entire agreement between you and Cool City Magnets regarding your use of our website and services. They supersede any prior agreements or understandings. These terms can only be modified in writing.